Technical Assistance

Nanogen MGB Alert® and Microarray Technical Assistance Center

Please contact the MGB Alert and Microarray Technical Assistance Center for technical support on MGB Alert and Microarray products, Microarray Service Requests, and MSDS requests. The MGB Alert and Microarray Technical Assistance Center may be contacted through the following:

Mail:
Nanogen, Inc.
Attn: Technical Assistance Center
10398 Pacific Center Court
San Diego, CA 92121

Phone:
Toll free: 1-877-NANOGEN
Hours: 6:00a.m. to 6:00p.m. PST, Monday through Friday

Fax:
858-410-4952

Email:
techsupport@nanogen.com

Nanogen Point-of-Care Technical Assistance Center

Please contact the Point-of-Care Technical Assistance Center for technical support concerning StatusFirst® NT-pro-BNP, Cardiac STATus™, Tox STATus™, Nexus DX™ ELISA Test Kits, and i-Lynx™ Reader products as well as MSDS Requests. The Point-of-Care Technical Assistance Center may be contacted through the following:

Phone:

After Hours Pager:
1-888-242-7502

Fax:
1-416-626-3736

Email:
tsupport@nanogen.com