Privacy Policy

You have a right to your privacy and Nanogen is committed to maintaining your trust. We use information collected about you to enhance Nanogen's service to you and provide a more pleasing web experience. We offer the following privacy information to meet these goals:

Information Collected

Some information is collected automatically, such as:

  • A general identifier for your computer called an IP address. Every web user has an IP address that helps web pages know where you're visiting from. This address is not attached to your name or any other personal information. It is strictly a technical identifier.
  • What pages you visit, including form address information for your convenience in completing forms.

You also may volunteer information, such as:

  • Registration information
  • Survey responses
  • Information generated during a transaction from our online ordering system, such as name, e-mail address, shipping address, etc. We pull this information directly from your registration profile, if available

Protecting Your Information

Nanogen does not sell, trade or rent any user information to any other parties, and we do not intend to do so in the near term. It is possible that, in the future, company policy may change. If this happens, we will announce the change and give you the opportunity to instruct us on your information-sharing requirements.

"Cookies" are small bits of information that are stored on your computer's hard drive by your browser. Cookies are often created when you visit a web site for the first time-they simply let the web site know when you return that you have been there before.

We use cookies as a way to enhance your experience on our web site. The computer-to-Nanogen recognition afforded by cookies makes it possible for you to submit certain information just once.

For example, the very first time you visit our site (if there isn't already a Nanogen cookie on your machine), we ask you to specify your geographic location. On future visits, you will not see this request page again. This indicates a functioning cookie. It's "remembering" what you told us on the first site visit.

By using the Nanogen web site, you are consenting to our collection and use of both automatically and voluntarily collected information. If we change or update our policies, we will post the changes here.