ACTIVATE YOUR ACCOUNT
Great news! We've updated our website to a new, faster and easier to use platform.
Although we've automatically migrated your account, as your password is stored in a secure, encrypted format, for security reasons we cannot migrate your password.
So to access your account, with all your order history, we need you to "activate" the new account we have created for you. It's really simple to do and will take seconds to complete.
Here's our quick guide to help you out though.
Step 1
CHECK YOUR INBOX
We've sent you an email titled 'OUR NEW WEBSITE HAS LANDED" And simply click the "Reset Here" button on the email and you will be taken to the Activate Account section of the new website.
STEP 2
ENTER YOUR PASSWORD
Next, simply enter your old password or a completely new one if you prefer, confirm this and hit the ACTIVATE ACCOUNT button.
STEP 3
THAT'S IT!
We told you it was simple! Now you can enter the site, view your old orders, and continue to buy your favourite products.
If you have any issues then you can grab one of our super friendly team at hello@nanogen.com or use the contact form below.